Terms of service

1. Introduction

These terms and conditions apply to the use of materials, content, and services offered by M.V. Baks, including the “Blue de Unicorn” project. By using this website and its content, you agree to these terms. The purpose of these terms is to provide transparency regarding the permitted use and rights related to “Blue de Unicorn” and other artistic works by M.V. Baks.

1.1. Cooperation

“Blue de Unicorn” is part of the artistic works of M.V. Baks, based in Rotterdam, Netherlands. For questions and contact information, please visit the [contact page](link to contact page).

1.2. Purpose of the Terms and Conditions

These terms are established to clarify the usage of “Blue de Unicorn” materials and content, including copyright, restrictions on commercial use, and licenses for educational use. Without agreement to these terms, no use of this website or the “Blue de Unicorn” project is permitted.

1.3. Target Audience and Applicability

These terms and conditions apply to all users of the “Blue de Unicorn” project, including parents, educational institutions, and other parties accessing the materials. These terms apply globally, unless otherwise indicated.

1.4. Acceptance of the Terms and Conditions

By visiting this website and using its content, you agree to these terms. If you do not agree with these terms, we ask that you refrain from using the services and materials on this website.

2. Rights to Use Creative Work of M.V. Baks (including “Blue de Unicorn”)

All creative works of M.V. Baks, including but not limited to the “Blue de Unicorn” project, are copyrighted. Below are the rights and restrictions for the use of this work.

2.1. Consent and Restrictions

By making their tattoo designs available on the Complete Tattoo platform, tattoo artists agree that Complete Tattoo has the right to use the submitted images for promotional and marketing purposes, including but not limited to social media, website content, and advertising material. Artists understand and agree that the images they submit are intended exclusively for the product of Complete Tattoo and may not be used in other Complete Tattoo expressions without prior written permission from the artist. This includes all files included in the download package that the customer can download. The work of M.V. Baks, including images, texts, and other artistic content, may not be used, reproduced, or distributed without written permission from M.V. Baks. This includes all forms of commercial use. The material is intended solely for personal and educational use; commercial use is prohibited without prior approval.

2.2. Use of Images

Complete Tattoo reserves the right to use the images and information submitted by artists for promotional and marketing purposes, including but not limited to sharing on Complete Tattoo’s social media accounts. Artists can request that certain images not be used for promotional purposes, but this request must be submitted in writing to Complete Tattoo and may be evaluated at Complete Tattoo’s discretion.

2.3. Liability

M.V. Baks is not liable for unauthorized use of his work by third parties. Users are responsible for adhering to the terms when sharing or distributing the content.

2.4. Educational Use

Educational institutions may use the work of M.V. Baks, including content from the “Blue de Unicorn” project, within their educational programs and lessons, provided the source “M.V. Baks” is clearly credited. For “Blue de Unicorn,” the specific project name should also be referenced. This use is free from commercial restrictions as long as it remains strictly educational.

2.5. Information for Registered Users

To facilitate communication between customers and tattoo artists and to enable the execution of tattoo designs, Complete Tattoo may share personal data with the relevant artist when a tattoo design is sold. This data may include the customer’s name, contact details, and any specific instructions or preferences. By purchasing a tattoo design, the customer agrees that this relevant information will be shared with the involved tattoo artist for the purpose of executing the order. Complete Tattoo takes appropriate measures to ensure that personal data is treated confidentially and is only shared with the artist responsible for executing the order. Additionally, the artist commits to adhering to the European Union’s privacy and data protection regulations. Customers can contact our customer service for more information about our privacy policy and the processing of personal data.

3. Mailing Lists

3.1. Free Subscription and Unsubscription

Our mailing lists are open for free subscription. Users can unsubscribe at any time via the link at the bottom of each received email. For registered users, we also offer the option to update mailing preferences within their account settings by logging into their dashboard or through the newsletter settings page.

3.2. Automatic Subscription

Active users on the website, such as customers and project partners, may be automatically subscribed to one or more mailing lists relevant to the services or products they are purchasing or offering through M.V. Baks and associated projects like “Blue de Unicorn.” They can unsubscribe at any time using the methods described above.

3.3. Post-Transaction Updates

After unsubscribing, customers and partners may still receive transactional emails related to specific products or services. For updates or information relevant to registered users, M.V. Baks reserves the right to send emails to keep them informed of changes or improvements in the offerings.

4. Privacy Policy

4.1. Collection of Personal Data

M.V. Baks collects personal data from customers and partners, such as name, contact details, and payment information, to provide services and process transactions. This data is processed in accordance with our privacy policy and GDPR regulations.

4.2. Use of Personal Data

Personal data is used to process orders, provide customer service, and comply with legal obligations. M.V. Baks may also contact users for marketing purposes unless they have opted out of such communications.

4.3. Protection of Personal Data

M.V. Baks takes appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access, striving to ensure the confidentiality and integrity of this data.

4.4. Sharing of Personal Data

Personal data is only shared with third parties when necessary to provide our services, such as with payment processors and shipping partners. M.V. Baks does not sell or share personal data for marketing purposes without the explicit consent of the data subject.

4.5. Access to Personal Data

Customers and partners have the right to access, correct, or delete their personal data. They can also object to the use of their data for marketing purposes by contacting our customer service.

4.6. Right to Be Forgotten

Users’ data belongs to them. Through their dashboard, users can request deletion of their data. Once a request is submitted, we inform all third parties we work with. While M.V. Baks is not responsible for compliance by third parties, we strive, where possible, to ensure deletion.

5. Sale of Data to Data Brokers

5.1.

Complete Tattoo has the right to sell data to other data brokers. It is part of our revenue model to offer our services to you as affordably as possible. The information we sell to other data brokers is limited to the following data: purchases, rentals, country, province, city, full name, interests, owned NFTs, age, date of birth, email address, dates, bookings, tracking information.

5.2. Your Control

In your dashboard, you will find an overview of the information we have about you. Here you have the option to indicate that you do not want us to sell your data. We can only do this for a small fee. This fee is one-time and may be subject to change. The amount you pay at this time is fixed. Therefore, you never have to pay more or less than what we agreed upon at the time of the transaction. If there is a change and we already have an agreement, we cannot make changes or communicate about our transaction regarding the sale of your data.

5.3. Transparency and Consent

We strive for transparency about how your data is used. Therefore, we offer you the opportunity to indicate your preferences regarding the sale of your data. You can rest assured that we will only sell your data to data brokers if you have explicitly given your consent through a clear opt-in procedure.

5.4. Your Right to Privacy

Your privacy is important to us. We understand that you want to have control over your data. Therefore, we respect your right to not have your data sold to third parties. If you choose not to have your data sold, we will respect your wishes and ensure that your data is not shared with other data brokers.

5.5. Reference to Privacy Dashboard

For more information on how we use your data and how you can set your preferences, we refer you to your privacy dashboard. Here you can manage your preferences and ensure that your data is only used in the manner you wish.

6. Dispute Resolution

M.V. Baks aims to promote collaboration and client satisfaction and is committed to resolving any disputes quickly and efficiently. We encourage all parties involved, including parents, educational institutions, and other users of the “Blue de Unicorn” project, to first attempt to resolve any issues or complaints informally by contacting our customer service via the [contact]

6.1. Informal Dispute Resolution

We recommend first contacting our customer service to discuss and resolve any issues or disputes informally, as this often provides a fast and satisfactory solution for both parties.

6.2. Mediation

If informal resolution is insufficient, disputes may be submitted to a neutral mediator to assist in finding an acceptable solution for both parties. Both parties agree to participate in mediation and abide by the mediator’s decisions.

6.3. Jurisdiction and Applicable Law

Dutch law applies to these terms and any disputes. Any legal disputes arising from these terms will be submitted to the competent court in Rotterdam, the Netherlands. For more information, see the Rotterdam court’s website.

6.4. Arbitration

As an alternative to mediation, disputes may be submitted to arbitration according to the rules of the Netherlands Arbitration Institute (NAI). Both parties agree to participate in arbitration and abide by the arbitrator(s)’ decisions. More information about the Netherlands Arbitration Institute can be found link.

6.5. Use of Images Without Ownership Rights

M.V. Baks and “Blue de Unicorn” respect intellectual property rights. Users are not permitted to upload unauthorized or non-original images in connection with the project. If it is found that an image is used without the necessary rights, M.V. Baks reserves the right to terminate its use and remove the material. Repeated unauthorized use may result in blocked access to the project and further legal action.

7. Age-Restricted Products and Content

The “Blue the Unicorn” project is aimed at children and youth, and we prioritize their well-being. Therefore, we take into account age-appropriate content and products. If certain content has age restrictions, this will be clearly indicated to ensure it is accessible only to the appropriate audience.

7.1. Age Restrictions and Parental Responsibility

It is the responsibility of parents and caregivers to ensure that the content and products available through “Blue de Unicorn” are suitable for their children. We encourage parents to supervise their children’s use of our website and services and to adhere to any age restrictions.

7.2. Limited Access for Children under 13

Certain parts of the “Blue de Unicorn” material may not be suitable for children under 13 years of age. This applies mainly to adventures and storylines that contain suspense. Parents should be attentive in determining the suitability of this content for their children.

8. Control and Authenticity of Uploaded Material

Within the framework of the “Blue de Unicorn” project, we place a high value on the authenticity and quality of uploaded material. To maintain the integrity of our platform, we conduct checks on uploaded material to ensure it is original and safe for our audience.

8.1. Original Material and Responsibility

Only original material may be uploaded and used within the “Blue de Unicorn” project. Users, including parents and children, are responsible for the authenticity of the material they submit or upload. We reserve the right to remove content that is not original or violates our terms.

8.2. Content Verification and ID Check

It is allowed to offer generated material, for example, by AI but not exclusively, on Complete Tattoo. The account for this material must be provided with an ID check, which means the user must provide a valid identification document for verification. Complete Tattoo reserves the right to remove the material, label it, and/or delete the entire account at any time without prior notice.To provide a safe environment, the “Blue de Unicorn” project may require a verification process, including verifying user identity or checking uploaded material. This primarily applies to content intended for public use, where caution is required to ensure user safety.

8.3. Removal of Unauthorized Content

The “Blue de Unicorn” team reserves the right to remove content that violates these terms or contains unauthorized use of protected material. This includes content that may not be suitable for the intended audience or that goes against the values of the project.

9. Changes to the Terms

The terms of the “Blue de Unicorn” project may be modified at any time to meet community, legal, or business requirements. All changes to these terms will be communicated to users in a timely manner.

9.1. Notification of Changes

We strive to inform users of significant changes to the terms. Such notices may be provided via email, the user dashboard, or other appropriate channels. However, it is the user’s responsibility to regularly review the terms.

9.2. Application of Modified Terms

The modified terms apply to all services and materials of the “Blue de Unicorn” project as of the modification date. By using the “Blue de Unicorn” services after the effective date of the changes, users agree to the modified terms.

9.3. Communication of Changes

When necessary, the “Blue de Unicorn” team will inform users about substantial changes to the terms via email or platform messages. These notifications are provided to make users aware of major changes and to help them comply with the updated terms.

10. Ticket System for Question Processing

The “Blue de Unicorn” project uses a ticketing system for handling questions, comments, or support requests. This system helps keep communication structured and ensures questions are answered efficiently.

10.1. Submitting Tickets

Users can submit tickets by emailing the “Blue de Unicorn” support team or via the dashboard in their account. After submitting a ticket, users receive a confirmation with a reference number for tracking purposes.

10.2. Accessing Your Tickets

After you have submitted a ticket, you can follow the status and progress of it by logging into your account and going to your dashboard or by following the link in your email confirming the creation of the ticket in our system. Here you will find an overview of all your submitted tickets and can communicate with our support staff for further assistance.After submitting a ticket, users can monitor its status and progress via their dashboard. Through the dashboard, they can view an overview of their tickets and communicate with the support team for additional assistance.

10.3. Responsive Support

The “Blue de Unicorn” support team strives to respond to and resolve tickets as quickly as possible. We aim to handle questions and issues promptly and efficiently so users can continue with their activities smoothly.

11. Ownership and Rights

Ownership of all materials, content, and technologies used by the “Blue de Unicorn” project belongs to M.V. Baks. This includes copyrights, trademarks, and other intellectual property rights, unless otherwise specified.

11.1. Software and Technology

All software and technology used in the “Blue de Unicorn” project, including design and content, is owned by M.V. Baks. Users may only use these technologies for personal purposes and may not copy, distribute, or modify any content or technology without the express written permission of M.V. Baks.

12. Definitions

Producten en diensten omvatten alle inhoud, materialen, en aanbiedingen van het project “Blue de Unicorn,” inclusief digitale downloads, afbeeldingen, en educatieve materialen.

12.1. Website

The “Blue de Unicorn” website, managed by M.V. Baks, is accessible via the official URL and provides access to the project, information, and related materials.

12.2. Products and Services

Products and services include all content, materials, and offerings of the “Blue de Unicorn” project, including digital downloads, images, and educational materials.

12.3. Terms and Conditions

These Terms and Conditions that apply to the use and access to the “Blue de Unicorn” project and its associated materials.

13. Contact Information

Below are the contact details for M.V. Baks and the “Blue de Unicorn” project. This information is provided for inquiries, support, or feedback related to the website, project, or materials of “Blue de Unicorn.”

13.1. Frequently Asked Questions (FAQ)

For general questions about the “Blue de Unicorn” project, please visit our Frequently Asked Questions page. Here, you can find answers to common questions and information about using the website and materials.

13.2. Customer Service

For specific inquiries or support, you can reach our customer service team via email at info@mvbaks.com or by phone at +31 (0)6 222 888 62. Our customer service team is available Monday through Friday during business hours.

13.3. Visit Our Website

For up-to-date information and additional contact details, please visit the contact page on our website [link to contact page]. Here, you will find the latest contact information and any updates to our contact details.

14. Applicability

These terms and conditions apply to the use of all materials, services, and content provided by M.V. Baks, including the “Blue de Unicorn” project. By using the website and materials of M.V. Baks and the “Blue de Unicorn” project, you agree to these terms.

15. Applicability

Here you will find a terms of returns of products sold by M.V. Baks.

15.1.

These terms and conditions apply to all offers, orders, and agreements of Complete Tattoo. They are applicable to both customers using our services and products, and providers offering their products and/or services through our platform, worldwide, unless otherwise indicated. By using our website, services, and/or placing an order, you agree to these terms and conditions. If you do not agree to these terms, we request that you do not use our services.

16. Products and Services

Here you will find all information around your privacy and how M.V. Baks handels this data for you.

16.1.

Complete Tattoo offers a wide range of tattoo designs, chair rentals, and related services. Our products include unique and original tattoo designs delivered digitally. We also offer custom designs, where customers can provide specific wishes and ideas, but no rights can be derived from them. All our designs are made with care and craftsmanship, maintaining high-quality standards. We strive to keep our products and services available at all times, but we reserve the right to limit availability or temporarily suspend certain products and services. The descriptions and images of the products on our website are as accurate as possible but may show slight variations compared to the final product and actual tattoo.

17. Sale of Data to Data Brokers

M.V. Baks offers a range of artistic materials, digital designs, and educational content, including the “Blue de Unicorn” project. All products and services are intended for educational and artistic use. M.V. Baks reserves the right to modify or adjust the availability of products and services at any time.

17.1. Restriction on Data Sales

M.V. Baks does not sell personal data to data brokers and strives to use customer and partner data solely for essential business operations, in line with our privacy policy.

17.2. User Control

Users have full control over their data through the dashboard, where they can adjust preferences and opt out of sharing their data for certain purposes. This feature allows users to actively manage their data and ensure their privacy.

17.3. Transparency and Consent

M.V. Baks adheres to a transparent approach in data usage. We provide users with the option to set their preferences and ensure that no data is shared without explicit consent.

17.4. Privacy Rights

M.V. Baks respects users’ rights regarding their data and ensures that, if users choose not to share their data, this decision is honored and maintained within our systems.

17.5. Privacy Dashboard Reference

Users can manage their privacy preferences through their dashboard, where they have access to comprehensive privacy options. This dashboard allows users to review their data and make decisions about how it is used.

18. Orders and Deliveries

Here you will find all information about how M.V. Baks is handeling copyrights.

18.1. Order Process

Customers can easily place an order through our website by adding the desired products to their shopping cart and following the checkout process. During checkout, customers can enter the required information and select a payment method.

18.2. Order Confirmation

After placing an order, the customer receives a confirmation email with the order details. This confirmation email serves as proof of purchase, along with the invoice.

18.3. Delivery Time

The delivery time for our digital products is usually within minutes after payment. For custom designs, delivery time may vary depending on the complexity of the design. The expected delivery time is communicated by the artist via the platform when the order is placed. For physical products, the delivery time is indicated with the product in the webshop and during the checkout process in the shopping cart. Customers can find the specific delivery time for each physical product there.

18.4. Shipping Costs

There are no shipping costs for digital products. Any shipping costs for physical products are clearly stated during checkout.

18.5. Delivery and Updates of Digital Products

6.5.1. Access to Files If you have purchased a digital product, you will gain access to the files and can download them via your dashboard. 6.5.2. Updates of Files If an artist or studio modifies the files, for example by offering a higher quality image, these changes will be automatically made available via your dashboard. We will inform you about such updates, but it is the customer’s responsibility to check these changes and download the updated files. 6.5.3. Delivery Method Digital products can be downloaded via the dashboard on our platform. Customers can log in to their account to access their purchased designs. Physical products are shipped to the specified address by post. The shipping method and estimated delivery time are indicated during the checkout process.

18.6. Delivery Issues

If there are any issues with the delivery, such as delayed or incorrect deliveries, customers can contact our customer service via https://www.completetattoo.com/contact. We will do our best to resolve the issue as quickly as possible.

18.7. Shopping Cart Management

If you are logged in, your shopping cart will be saved for 3 days. After these three days, all reservations on a product will be automatically removed.

19. Right of Withdrawal and Return Policy

Here you will find all information about how M.V. Baks handels age restricted content.

19.1.

In the event of delivery issues, such as delays, incorrect deliveries, or damaged products, we ask customers to contact our customer service immediately via https://www.completetattoo.com/contact. Our team is ready to resolve any issues and will do everything possible to provide a satisfactory solution. We kindly ask customers to report any issues within 3 days of receiving the delivery so that we can take prompt action and resolve the problem. At Complete Tattoo, we strive to provide a seamless and satisfying experience for all our customers. However, it is important to note that once a digital product has been downloaded, it cannot be returned. Changes to tattoo designs can always be discussed with our artists.

19.2. Returning Gifts

If a customer has purchased a tattoo design as a gift and the recipient wishes to return it, the same return conditions apply as for regular purchases. The recipient can submit a return request within the specified period after purchase, subject to the following conditions: • The product must be unused and returned in the original packaging. • The return request must be submitted within the applicable return period. • Proof of purchase may be required to process the return request. • Any return shipping costs are at the customer’s expense unless otherwise stated.

20. Liability

Here you will find all information about how M.V. Baks handels abuse.

20.1. Limitation of Liability

Our liability is limited to the amount paid by the customer for the respective products or services.

20.2. Exclusion of Warranties

Complete Tattoo does not provide warranties regarding the accuracy, completeness, or usefulness of the products or services. Use of the products or services is at the customer’s own risk.

20.3. Force Majeure

In the event of force majeure, Complete Tattoo is not liable for delays or shortcomings due to circumstances beyond our control, such as natural disasters, strikes, or government actions. Additionally, we cannot be held liable for damage, loss, theft, or other incidents caused by the chosen courier service during the delivery of physical products.

20.4. Limitation of Damage

Customers are requested to report any problems or complaints in a timely manner to prevent further damage. Customers should take reasonable measures to prevent or limit damage.

20.5. Tattoo Placement

At Complete Tattoo, we strive for the highest quality in our products and services. However, we understand that there are risks associated with getting a tattoo, as with any form of creativity and expression. We do not accept liability for the final tattoo that is placed based on a design purchased through our website. Our role is limited to delivering digital designs to our customers, and we have no control over the placement or execution of the tattoo by the customer or the tattoo artist. It is the customer’s responsibility to ensure that they choose a qualified and experienced tattoo artist to place the tattoo. We recommend that customers conduct thorough research and discuss any questions or concerns with their chosen tattoo artist before getting the tattoo. For any issues or complaints regarding the placement or execution of the tattoo, the customer should contact the relevant tattoo artist or studio. Complete Tattoo does not accept liability for such matters.

21. Intellectual Property Rights

Here you will find all information about how the support system works in the application of M.V. Baks.

21.1. Copyright

All content on the Complete Tattoo website, including but not limited to text, images, logos, designs, and software, is protected by copyright and other intellectual property rights. Copying, distributing, modifying, or using this content without prior written permission from Complete Tattoo is prohibited.

21.2. Tattoo Designs

The tattoo designs available on the Complete Tattoo website are owned by the respective tattoo artists and are protected by copyright. Copying, reproducing, or modifying these designs without permission from the respective artist is prohibited.

21.3. License of Use

Customers who purchase a tattoo design through the Complete Tattoo website receive a limited use license for personal use. This license allows the design to be used for placing the tattoo on the customer’s body. Any other use of the design, such as reproduction, distribution, or commercial use, is prohibited without prior written permission from Complete Tattoo and the respective artist.

21.4. Trademarks

All trademarks and logos displayed on the Complete Tattoo website are the property of their respective owners. The use of these trademarks without the owner’s permission is prohibited.

21.5. Uploading Copyrighted Material

When tattoos are uploaded with copyrighted material, such as Disney material, and you do not have the rights to use it, the costs and fines are for the user who uploaded the material. Complete Tattoo reserves the right to block the account in case of doubt and charge any fines or costs to the person who uploaded the material.

21.6. Liability for Uploaded Images

Complete Tattoo does not accept liability for any third-party claims regarding copyright infringement by uploaded images. It is the user’s responsibility to ensure that they have the necessary rights to use and upload the images.